Well here goes – my first blog posting! A tech-savvy co-worker gave me a copy of a book to read a few months ago and it honestly is one of the best tech books I have read in a very long time. The Phoenix Project is a must read for any IT (or operations) leader charged with running even a moderately complex operation. With elements of lean, agile, six-sigma, kanban, and other best practices, the authors of this hard to put down book tell a story about one leader’s journey to turn around an operations nightmare. Having actually been in more than one of these situations myself, I found the lessons both validating and educational. If you haven’t had the pleasure of reading it yet, buy it before the holidays and enjoy!